Connect every buyer to one open network.

Connects buyers to the ONDC network via a buyer application and shoulders buyer-facing responsibilities such as customer support, ensuring a seamless shopping experience, and providing a single checkout experience across categories.

See buyer requirements
Unique buyer-side organisations currently represented in the live registry. Loading registry

What a buyer application must make possible.

Any business with a strong customer base can join ONDC as a buyer network participant. This can be through your existing application, a white-labelled app, voice assistant, chatbot, or any interface which can integrate with the network, and fulfil the feature requirements mentioned below.

Buyer network participants can also choose to partner with a technology provider to create a buyer-facing interface integrated with ONDC.

Find out if ONDC is active in your domain industry
01

Parse and match search requests

Parse buyer search requests into relevant fields and search the network for qualifying products that fully or partially meet the request. Structured parsing · network-wide matching · full and partial matches.

02

Rank search results

Display search results following identifying criteria such as closest store or product category. Relevant ranking · closest-store and category filters · consistent presentation.

03

Aggregate catalogue data

Display network data such as ratings and catalogue information, including features, FAQs and specifications. Ratings and reviews · full catalogue details · network-level data.

04

Support a multi-seller cart

Allow a buyer to add items from multiple sellers or seller applications to one cart. Multiple sellers · one session · simpler multi-brand shopping.

05

Present delivery options

Allow the buyer to select a delivery option when more than one exists for the chosen seller or seller application. Multiple choices · checkout selection · per-seller logic.

06

Complete checkout and payment

Enable checkout and payment to initiate a purchase. One unified checkout · payment initiation · a consistent experience across categories.

07

Confirm the order

Confirm the order with the seller application or seller and send the buyer a confirmation with the order ID. Seller confirmation · buyer notification · trackable order ID.

Take your digital commerce to the next level.

Build a buyer-facing experience that can discover and transact across the open network.