Cookie Policy · ONDC Network

Overview

Open Network for Digital Commerce (“we”, “us”, “ONDC”) understands that privacy is important to the data subject (“you”, “your”, “user”) and we are committed to being transparent about how we use your data. This Cookie Policy explains how and why cookies and other similar technologies may be deployed on and accessed from your device when you use or visit the ONDC website.

This Cookie Policy should be read together with our Privacy Policy and Terms of Use. This policy describes the information which may ONDC collect from you when you access, or use its website www.ondc.org (“Website“).

The Website may have links to third party websites and services. This Policy does not apply to such third-party websites and services.

What are cookies and Other Tracking Technologies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our website. This allows our website to recognize your device from those of other users of the website. The information provided below about cookies also applies to these other tracking technologies.

How do we use cookies and other tracking technologies?

We use cookies to collect and store information when you visit our website. We use cookies for various purposes such as:

To identify your location
To identify your browser and device.
For analytics and research,
Measure and analyse the audience for each page in order to subsequently improve the ergonomics, browsing, or visibility of content;
Measure the reliability of Website by analysing the number of visits to its pages in real time, and that are adapted to users’ areas of interest;
Cookies may also be saved by social media tools if you use these functionalities (e.g. Facebook, Google & LinkedIn).

Types of cookies

We use different types of cookies on the Website for different purposes.

01 First-party cookies. These are the cookies that belong to us and which we place on your device. We use these cookies as they are absolutely necessary. If you choose to opt out of these cookies, then we may not be able to provide you these Services.

02 Third-party cookies. These cookies are set by someone other than us when you access or use the Website. We have no control over third-party cookies – you can turn them off, but not through us. We endeavour to identify these cookies before they are used so that you can decide whether you wish to accept them or not. If you wish to know the list of third party cookies we use, drop an email at privacy@ondc.org and we will provide you with our key third-party providers.

03 Persistent cookies. We use persistent cookies to improve your experience of using the sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you visit the site.

04 Session cookies. Session cookies are temporary and deleted from your machine when your web browser closes. We use session cookies to help us track internet usage as described above. You may refuse to accept browser cookies by activating the appropriate setting on your browser, though some parts of the Website may then be unavailable to you.

The data collected by the website and/or through cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will be kept in our database until we receive explicit consent from you to remove all the stored cookies.

We categorize cookies as follows

a Essential cookies. These cookies are necessary for us to operate the website so you may access them as you have requested — for example, recognising that you have created an account and logged in, or securing our Sites. Some of the essential cookies we use include the Google Tag Manager.

b Analytical / performance cookies. Used by us or third-party service providers to analyse how the Sites are used and how they are performing — what content is most frequently visited and from what locations our visitors come from. These include, for example, Google Analytics and New Relic cookies.

c Functionality cookies. Let us operate the Sites in accordance with the choices you make — recognising your user name and remembering how you customized the Sites, for example by adjusting text size, fonts and language, and providing you with the same customizations on future visits.

d Targeting or advertising cookies. Used to deliver content and advertising that is more relevant to you, limit how often you see an advertisement, and measure the effectiveness of advertising campaigns on the ONDC website. May be shared with other parties, including advertisers and our agencies.

Do these cookies collect personal data/identify me?

Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.

Accepting or Refusing Cookies

When you visit Website for the first time, a banner informs you of the use of cookies and provides a direct link to this information page. If you confirm your acceptance of cookies your consent is considered as obtained. The cookie acceptance banner will no longer display on your screen. The saving of a cookie on a device is governed by user-defined settings of the browser the user chooses to use. If you have accepted the saving of cookies through your browser, they will be integrated into the pages and content you have viewed and may be temporarily stored in a dedicated location on your device. They will only be readable by their issuer. You may still choose at any time to delete or disable all or part of these cookies using your browser, with the exception of the First Party Cookies which are necessary for the Website to function.