Better margins for restaurants, better prices for customers

Helping restaurants and food brands grow digitally through better margins, multiple demand channels and interoperable delivery infrastructure.

How it works

Food & Beverages on ONDC, by the numbers

100K+ restaurants

Active restaurants across major cities on the network

20% lower

Commission structures compared to conventional platforms

31 min average

Average delivery time across the network

95–98%fill rates

Fill rates across the network for restaurant orders

~89%on-time

On-time deliveries through integrated logistics partners

Fair pricingonline

Transparent pricing for customers, what you see is what you pay

Food delivery has grown rapidly, but many restaurants operate under high commissions and rising costs.

Digital growth for restaurants and food brands comes with high platform commissions, limited pricing flexibility, dependence on a few large platforms, rising customer acquisition costs and fragmented delivery operations. For customers, food prices often increase significantly online.

Five barriers squeeze restaurant margins
01
High platform commissions
02
Limited pricing flexibility
03
Dependence on a few platforms
04
Fragmented delivery operations
05
Rising customer acquisition costs
Fairer economics.
Wider reach.
Interoperable infrastructure.
Lower Commission Structures
Commissions reduced from ~25–35% to ~8–11% · Better profitability per order · More sustainable digital growth models
Multiple Commerce Apps
Wider digital visibility across platforms · Reduced dependence on a single marketplace · Better customer reach and discoverability
Integrated Logistics
Access multiple delivery partners · Faster and more scalable fulfilment · Greater delivery flexibility
Better Customer Pricing
Better cart pricing for customers · Fairer and more transparent pricing · Greater access to local and regional food brands
Interoperable Restaurant Network
Restaurants visible across participating buyer apps · Logistics shareable across the network · New buyer apps can access restaurant supply easily
Operational Quality & Reliability
95–98% fill rates across the network · ~89% on-time deliveries · Average delivery time of ~31 minutes

Join the food commerce network

For Restaurants

Reach customers across multiple digital platforms, improve profitability through lower commissions and retain control over pricing.