Digitising supply operations for general trade, kiranas, distributors & brands

Building a more efficient and connected supply ecosystem for kiranas, distributors and brands through digitised procurement, faster replenishment, scheme transparency and smarter inventory access.

How it works

DigiDukaan on ONDC, by the numbers

10K+ kiranas

Kiranas digitised through DigiDukaan procurement

1K+ distributors

Distributors onboarded across networks

35+ brands

Brands enabled, with many national brands in the pipeline

Expansionunderway

Live in Hyderabad, expanding to Jaipur and 3 more cities

Dailycycles

Daily replenishment replacing slower weekly distributor cycles

Lowerworking capital

Reduced working-capital lock-up for participating retailers

India's kiranas power everyday commerce, but procurement remains fragmented and manual.

A typical retailer orders through sales rep visits, phone calls, WhatsApp, separate brand apps and handwritten notes. This creates time-loss for retailers, forecasting pain for distributors and weak demand signals for brands.

Five barriers keep general trade manual
01
Retailer app fatigue
02
Time-consuming procurement
03
Working capital lock-up
04
Limited scheme visibility
05
Distributors operate manually
One interface.
Many suppliers.
Smarter replenishment.
One Unified Ordering Interface
Single interface across brands and distributors · Easier procurement management · Reduced app fatigue for retailers
Powered by Proven Industry Partners
Retailer engagement and sales automation · Distributor management capabilities · Logistics and supply optimisation
Smarter Replenishment Cycles
Reduced inventory lock-up · Better working capital utilisation · Improved stock availability for retailers
Real-Time Visibility Across Ecosystem
Faster communication of launches and offers · Better demand planning and forecasting · Improved retailer engagement
Existing Distributor Networks Continue
Existing distributor relationships remain intact · Existing fulfilment systems continue · Easier digital adoption, minimal disruption

Power general-trade digitisation

For Kiranas

Easier and faster procurement, better visibility into offers and schemes, and reduced working capital lock-up.