Our journey

One order became a network

A bunch of coriander delivered in Bengaluru was the first transaction on ONDC. Scroll to watch the network spread across India.

  1. 2021

    The idea
    • June 2021

      An advisory council is established by DPIIT to shape an open network for digital commerce.

    • December 2021

      ONDC is registered as a Section 8 company, and the first cohort completes an end-to-end test transaction.

  2. 2022

    The first order
    • 29 April 2022
      The first ONDC order

      A handful of dhaniya, delivered in Bengaluru. Everything since started here.

    • June · Retail

      The NABARD Grand Hackathon powers innovators to build solutions for kisaan and karigar.

    • September · Retail

      Food & beverages launches in Bengaluru.

    • September · Retail

      The first social enterprises join the network, supported by SIDBI.

    • October · Logistics

      The first standalone logistics transaction runs on the network.

  3. 2023

    Opening up
    • March · Mobility

      Ride-hailing starts on the ONDC Network.

    • April · Retail

      Farmer-producer organisations start joining e-commerce with ONDC, supported by the Ministry of Agriculture.

    • May 2023
      1M+

      transactions completed on the network.

    • May · Retail

      Food & beverages crosses 100K+ monthly orders.

    • July · Retail

      Central Cottage Emporium becomes the first aggregator on the network.

    • August 2023
      10M+

      transactions, three months after the first million.

    • September · Logistics

      The first exclusive ONDC logistics service launches as Ola goes live on the network.

  4. 2024

    Scale
    • February · Transport

      The first metro goes live — Chennai Metro joins ONDC.

    • February · Financial Services

      The first mutual fund transaction is completed.

    • June · Retail

      The MSME TEAM Programme launches to bring 500K MSMEs onto digital commerce.

    • August · Financial Services

      Six-minute paperless loans become a reality through ONDC.

    • August 2024
      100M+

      transactions across every sector on the network.

    • September · Transport

      The first bus service goes live — DTC joins ONDC.

  5. 2025

    Momentum
    • May · Transport

      Delhi Metro goes live, bookable across 10+ apps.

    • June 2025
      250M+

      transactions — the network doubles in ten months.

    • October · Tourism

      200 experiences in Varanasi are digitised for the first time.

    • October · Logistics

      Eight small logistics providers are digitised for the first time through ONDC FleetConnect.

    • December · Logistics

      Uber Direct goes live on ONDC.

  6. 2026

    Everyday infrastructure
    • January · Retail

      An India Post warehouse delivers its first ONDC order.

    • March · Retail

      13K+ retailers join DigiDukaan across Hyderabad and Jaipur.

    • April · Transport

      Single booking across all three lines of the Mumbai Metro is enabled for the first time.

    • June · Transport & Tourism

      375K+ daily metro and bus tickets are booked across 35+ apps, and ASI monuments become bookable on ONDC.

    • June · Logistics

      50+ logistics partners are live, including 30+ small fleet operators. Airxy's women-led delivery fleet grows 7× month on month.

    • June · Financial Services

      ₹3.75B disbursed in credit and ₹1.92B invested through 1M+ transactions, with 29 AMCs live.

500M
Transactions · 25 July 2026

Five years. Thousands of partners. Millions of opportunities. And we are just getting started.

About ONDC

Powering the future of digital commerce

ONDC is an initiative by the Government of India's Department for Promotion of Industry and Internal Trade (DPIIT) designed as population-scale digital infrastructure. ONDC is enabling broader participation across Retail, Logistics, MTT (Mobility, Transit and Travel), and Financial services.

Built on open-network principles, ONDC is creating interoperable digital rails that aim to solve category level problems that remain unresolved currently by digitizing the un-digitized, reducing fragmentation, increasing efficiency, and unlock access for businesses, consumers, gig workers, and small producers across India.

Why ONDC matters

One of the world's fastest-growing digital economies, with room to include many more

A significant share of commerce in India still operates outside organised digital systems. ONDC's open network architecture turns those structural gaps into opportunities.

The challenges small businesses face

Barriers that keep millions of sellers disconnected from digital commerce.

01

Limited online visibility

02

High platform dependency

03

Restricted market access

04

High customer-acquisition costs

05

Lack of interoperable technology infrastructure

The opportunities ONDC creates

An open network that opens doors across the ecosystem.

01

Businesses to access wider customer bases

02

Buyers to discover greater choice across platforms

03

Startups and technology partners to innovate on open infrastructure

04

Logistics and payment providers to integrate seamlessly

Investor relations

Backed by India's leading institutions

ONDC was incorporated as a Section 8 company in December 2021, with the Quality Council of India and Protean eGov Technologies Limited as Founding Members.

Founding member
Quality Council of India

National body for quality assurance, and a founding shareholder of ONDC since its incorporation in December 2021.

Founding member
Protean eGov Technologies Limited

Long-standing builder of India's digital public infrastructure, and a founding shareholder of ONDC.

Other institutions that have invested in ONDC
33banks, exchanges, depositories and enterprises
Logos of ONDC's founding members and investor institutions, including Quality Council of India, NABARD, Protean, Bank of Baroda, BSE, NSE, SBI, ICICI Bank, HDFC Bank, SIDBI and NSDL
Governance

Board of Directors

ONDC is guided by a Board drawn from India's founding institutions, shareholder organisations and independent industry leadership.

Adil Zainulbhai
Independent Director
Adil Zainulbhai
Chairperson
Capacity Building Commission
Anjali Bansal
Independent Director
Anjali Bansal
Founder & Chairperson
Avaana Capital
Hitesh Sachdev
Shareholder Representative
Hitesh Sachdev
Head – Startup Engagement & Investments
ICICI Bank
K.V. Sheetal
Shareholder Representative
K.V. Sheetal
Chief General Manager
Bank of Baroda
Rakesh Dosi
Founding Member
Rakesh Dosi
Chief Business & Product Officer
Protean eGov Technologies
Ritesh Tiwari
Independent Director
Ritesh Tiwari
ED & CFO
HUL
Shaji K V
Shareholder Representative
Shaji K V
Chairman
NABARD
Sundararaman Ramamurthy
Shareholder Representative
Sundararaman Ramamurthy
MD & CEO
BSE
Sunil Singhi
Independent Director
Sunil Singhi
Chairman
National Traders Welfare Board
Vibhor Jain
Managing Director & CEO
Vibhor Jain
ONDC
Recognitions

Recognised across India's digital economy

ONDC's work on open digital commerce infrastructure has been recognised by industry bodies, media and government forums.

2023
2024
2025

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