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    Skilled and Semi Skilled Services on the ONDC Network

    In India, our reliance on local service professionals is deeply rooted in the diverse and evolving nature of our communities. As urban communities grow and digital technologies advance, a significant opportunity for empowering local service providers within e-commerce remains untapped. The increasing demand for skilled professionals and hyperlocal solutions positions skilled and semi-skilled services as a key driver of growth for ecommerce in India. ONDC will bridge key challenges between e-commerce companies, businesses, service providers, and consumers, creating and unlocking new innovations that enable growth and success for all.

    The ONDC Network goes beyond the traditional platform model where both buyers and sellers must be on the same platform to transact. In this open network, as long as different platforms comply with ONDC APIs, buyers and sellers can seamlessly connect and enable transactions, regardless of the platform they use. This approach enhances choices for both sellers and buyers, driving greater business efficiency and reducing customer acquisition costs.

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    Categories Enabled

    Home & Infrastructure Services

    Cleaning Services:

    • General cleaning (e.g., rooms, floors, common areas)

    • Specialized cleaning (e.g., upholstery, carpets, sofas, cushions, curtains)

    Pest Control:

    • Disinfection and pest management (e.g., termites, bed bugs, cockroaches)

    Domestic Assistance:

    • Maids, cooks, nannies, drivers and other service professionals

    Repairs & Maintenance:

    • Electrical work (e.g., wiring, switches, lighting installations)

    • Carpentry (e.g., furniture repairs, cabinet adjustments)

    • Plumbing (e.g., leak repairs, pipe replacements)

    • Wall and painting repairs

    • General home-related services (e.g., minor masonry, tiling repairs)

    Appliance Maintenance & Repair

    Appliance Repair:

    • Fixing household and personal appliances (e.g., washing machines, refrigerators, ovens, mobile phones, laptops etc)

    Installation Services:

    • Appliances and fixtures (e.g., air conditioners, geysers, and furniture assembly)

    Regular Maintenance:

    • Home systems upkeep (e.g., air conditioning, heating systems, plumbing, electrical panels, etc)

    Beauty & Personal Care Services

    Spa Services:

    • Massages, facials, and wellness treatments

    Salon Services:

    • Haircuts, styling, grooming, and makeup services.

    Why join the ONDC Network ?

    E-commerce Companies

    Service Providers

    Consumers

    Service Providers at Scale Across India: Easily scale service availability based on demand by enabling service operations on the ONDC Network

    Diversify into New Service Categories: Unlock opportunities to offer a wider range of services.

    Enhanced Efficiency: Optimize operations with integrated product and service experiences.

    Cost-Effective Supply: Access scalable supply for existing and emerging categories.

    Resources to Get Started

    How to Get Started

    Want to understand the ONDC Network better? This Follow these steps to familiarize yourself with the ONDC Network and prepare for integration.

    BRD

    Attend Introductory Briefing Calls [Link]

    Join our sessions to learn about ONDC:

    • Business Briefing: Explore business opportunities.

    • Technical Briefing: Understand ONDC APIs.

    • Implementation Planning: Discuss your implementation journey.

    BRD

    Sign Up for the ONDC Participant Portal [Link]

    Register to access resources and stay informed about network updates.

    Documentation and Integration Tools for Skilled Services

    BRD

    Business Requirement Document (BRD) : A comprehensive outline of transaction flows based on business needs and industry standards. [Click here]

    API

    API Specifications: Documentation available on our GitHub repository, offering developers the essential information needed to integrate with the ONDC Network. [Click here]

    Swagger

    Swagger: An interactive tool for visualizing and testing API endpoints, helping developers understand how to implement various use cases as part of Skilled Services on the ONDC Network [Click here] Select Version > release-services > Flow Set > Explore use cases

    User Flow

    User Flow: Figma flow for visualizing transactions between multiple participants on the ONDC Network. [Click here]

    User Flow

    Share Your Technical Feedback or Queries: Submit your technical feedback or questions via our GitHub link to contribute to the improvement of specifications for Skilled Services on ONDC [Click here]

    Contact and Support

    For business or product-specific queries, reach out to [email protected]

    Be Part of the Transformation

    The ONDC Network is redefining the landscape of digital commerce in India, providing unparalleled opportunities for businesses and service providers to innovate and grow. Explore the resources on this page or connect with us to begin your journey in shaping the future today.