ONDC website does not automatically capture any specific personal information from you, (like name, phone number or e-mail address), that allows us to identify you individually.
Suppose the ONDC website requests you to provide personal information. In that case, you will be informed of the particular purposes for which the information is gathered and adequate security measures will be taken to protect your personal information.
We do not sell or share any personally identifiable information volunteered on the ONDC website to any third party (public/private). Any information provided to this site will be protected from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
We gather certain information about the User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
Open Network for Digital Commerce (“we”, “us”, “ONDC”) understands that privacy is important to the data subject (“you”, “your”, “user”) and we are committed to being transparent about how we use your data. This Cookie Policy explains how and why cookies and other similar technologies may be deployed on and accessed from your device when you use or visit the ONDC website.
This Cookie Policy should be read together with our Privacy Policy and Terms of Use. This policy describes the information which ONDC may collect from you when you access, or use its website www.ondc.org (“Website”).
The Website may have links to third-party websites and services. This Policy does not apply to such third-party websites and services. By continuing to browse or use our sites, you agree that we can store and access essential cookies and other necessary tracking technologies as described in this policy.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your website activity to enable us to collect information about how you use our website. This allows our website to recognise your device from those of other users of the website. The information provided below about cookies also applies to these other tracking technologies.
We use cookies to collect and store information when you visit our website and use ONDC services. We use cookies for various purposes such as:
We use different types of cookies on the Website for different purposes.
These are the cookies that belong to us and which we place on your device or are those set by a website that is being visited by the user at the time. We use these cookies as they are absolutely necessary to provide you with ONDC Services. If you choose to opt out of these cookies, then we may not be able to provide you with these services.
These cookies are set by someone other than us when you access or use the Website. We have no control over third-party cookies – you can turn them off, but not through us. (For e.g. advertising agencies may place their cookies on our website which will collect tracking information and serve you with advertisements). We endeavour to identify these cookies before they are used so that you can decide whether you wish to accept them or not.
In cases where the third party acts as the data controller, how they use the data which they collect and/or process through our Websites is completely determined by them and ONDC plays no role in the same. If you wish to know the list of third-party cookies we use, drop an email at [email protected] and we will provide you with our key third-party providers.
We use persistent cookies to improve your experience of using the sites. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you visit the site.
These are temporary and deleted from your machine when your web browser closes. We use session Cookies to help us track internet usage as described above.
You may refuse to accept browser Cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of the website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will check if Cookies can be captured when you direct your browser to our website.
The data collected by the website and/or through Cookies that may be placed on your computer will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information will be kept in our database until we receive explicit consent from you to remove all the stored Cookies.
These Cookies are necessary to operate the website so you may access them as you have requested. These Cookies, for example, let us recognize that you have created an account and have logged in/out to access Site content. They also include Cookies that enable us to remember your previous actions within the same browsing session and secure our Sites. Some of the essential Cookies we use include Google Tag Manager.
These Cookies are used by us or third-party service providers to analyse how the Sites are used and how they are performing. For example, these Cookies track what content is most frequently visited, watch history and from what locations our visitors come. If you subscribe to a newsletter or otherwise register with the Sites, these Cookies may be correlated to you. These Cookies include, for example, Google Analytics and New Relic cookies.
These Cookies let us operate the Sites in accordance with the choices you make. These Cookies permit us to “remember” you in-between visits. For instance, we will recognise your user name and remember how you customised the Sites and services, for example by adjusting text size, fonts, languages and other parts of web pages that are alterable, and provide you with the same customisations during future visits.
These cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on the ONDC website. They remember that you have visited one of our websites and this information is shared with other parties, including advertisers and our agencies. Some of the advertising cookies that we use include DoubleClick and Facebook Custom Audience. These cookies may also be linked to site functionality provided by third parties.
Most types of these cookies track consumers via their Device ID or IP address therefore they may collect personal data.
When you visit Website for the first time, a banner informs you of the use of cookies and provides a direct link to this information page. If you confirm your acceptance of cookies your consent is considered as obtained. The cookie acceptance banner will no longer display on your screen.
The saving of a cookie on a device is governed by user-defined settings of the browser the user chooses to use. If you have accepted the saving of cookies through your browser, they will be integrated into the pages and content you have viewed and may be temporarily stored in a dedicated location on your device. They will only be readable by their issuer.
You may still choose at any time to delete or disable all or part of these cookies using your browser, with the exception of the First Party Cookies which are necessary for the Website to function.