Publication - Business Line
Edition - Online
Ride-hailing platform Uber signed a memorandum of understanding (MoU) with Open Network for Digital Commerce (ONDC) to explore integration in a bid to expand its mobility offerings. CEO Dara Khosrowshahi termed India as “one of the toughest markets” as Indian customers are more demanding and less willing to pay.
Khosrowshahi on his visit to India, was speaking with Nandan Nilekani, Chairman, Infosys on a fireside chat in Bengaluru. When asked what is exciting about Uber in India, he whimsically said, “India is one of the toughest markets out there. Indian customer is so demanding and don’t want to pay for anything.”
“India is the gateway to the world for us. This is the toughest market to succeed in. When we succeed in here that sets the standard for us to succeed in so many other markets,” he further said.
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