Publication - Credable
Edition - Online
The arrival of the Diwali season, with its much-awaited festive celebrations, presents a golden opportunity for small and medium enterprises (SMEs) to harness the potential of the ONDC Network and drive their sales to new highs. SMEs can leverage the comprehensive framework and standardized application programming interfaces (APIs) offered by ONDC to implement a range of strategic initiatives to amplify their reach and engage a broader consumer base during this extremely lucrative period. Since its inception in 2021, the Network has endeavored to reshape the digital commerce landscape by empowering small businesses and driving growth. Presently, e-commerce contributes just 4.3% of the retail commerce sector in India, a figure which ONDC is tirelessly working to grow. During Diwali 2023, eCommerce sales are expected to increase by more than 20%, with the growth attributed to a 40% quarter-on-quarter surge in the direct-to-consumer (D2C) segment.
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