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    Our Commitment

    Open Network For Digital Commerce (“we”, “us”, “messenger”, “the website”, “ONDC”) is strongly committed to the data subject’s (“you”, “your”, “subscriber”, “user”) right to privacy and to keeping your information secure. To earn your trust and confidence in our commitment, we are fully disclosing our privacy practices. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. This statement applies solely to the information collected on the messaging platform (“messenger”)

    This Privacy Policy describes the usage of information provided or collected on the messenger and applications where this Privacy Policy is posted. We follow this Privacy Policy in accordance with applicable law in the regions where we operate. In some cases, we may provide additional data Privacy Policies specific to certain services or regions. Those terms are to be read in combination with this policy.

    When you provide information to us on a third-party site or platform or messenger (for example, via our applications like social media login) the information we collect is through those third-party sites linked with our applications and is covered by this Privacy Policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy policy. Privacy choices you have made on the third-party site or platform or messenger will not apply to our use of the information we have collected directly through our messenger. Our messenger may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our messenger or applications and to read the privacy policies of other sites that may collect your personal information.

    User Consent

    By using ONDC’s service, you agree to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding further.

    In case of any roaming user profile or if you are a traveller visiting various countries around the world and avail ONDC’s services, then we will consider India as country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information. The privacy terms applicable as per the applicable laws of India will be applicable to you.

    ONDC Sahayak

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