Technology Services

Provide software and other technical add ons for the other three roles.

Frequently asked questions (FAQs)

Will warehousing and other domains also be a part of ONDC?

There are no restrictions. Anyone can independently plug into the network once live.

Since all services would be unbundled, new providers and services can also come up and be a part of the network.

What are the various e-commerce domains which ONDC will service?

In the first phase, ONDC will offer the capability to transact in 3 domains

1. Retail Domain

Includes transactions between individual consumers and retail outlets/digital vendors/kiranas etc for products (ex: FMCG, F&B, footwear, apparel, etc.,) and services

2. Wholesale Domain

Includes transactions between retailers and wholesalers/distributors/manufacturers for products (ex: FMCG, F&B, footwear, apparel, etc.)

3. Logistics Domain

Includes the transactions between individuals, retailers and wholesalers and logistics service providers to enable the physical transfer of goods from seller to buyer

Subsequently, other domains such as food orders, travel bookings etc. will also be explored.